The U.S. Mission is seeking eligible and qualified applicants for Dispatcher

Recrutement Offres d'emplois  Yaoundé, Centre, Cameroun
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The U.S. Mission in Yaounde, Cameroon is seeking eligible and qualified applicants for the position of Dispatcher.

This position is located in Yaounde, Cameroon.

The closing date for this position is April 12, 2015, at 16:00.

Note: all “NOT ordinarily resident applicants must have the required work and/or residency permits to be eligible for consideration.


Under the direct supervision of the Motor Pool Supervisor, the incumbent receives vehicle requests and assign drivers in their daily tasks and TDY trips outside Yaounde; controls vehicle use to provide efficient, fair and timely transportation to the all mission personnel; provides work guidance on a daily basis to over fifteen professional drivers and occasionally oversees incidental drivers.

30% of time

  • Dispatches all Government Owned Vehicles (GOVs) with assigned drivers on a daily basis, ensuring recurrent needs such as mail run, pick-ups and drop-offs of permanent staff or temporary duty personnel are met. Ensures that drivers follow established schedules, procedures and maintain recurring drivers' training.
  • Schedules overtime to fill vacancies for after hours and weekend assignments for airport pick-ups and drop-offs, and VIP transportation support.
  • Maintains and utilizes a base station of radio communication, in addition to the landline and mobile phones, to communicate and conduct vehicle circulation. Responds to all vehicles requests via telephone enquiries, e-mail vehicle requests, FMIS trip requests, and verbal transportation requests.

30% of time

  • Prepares and maintains daily log books, receives and completes FMIS vehicle trip ticket requests, uses judgment to set priorities, combines or defers trips, whenever necessary, defers driver schedules to meet special transportation supports, plans for duty and night shift requests.
  • Provides daily work guidance to seventeen professional drivers in their duties and assignments, ensuring proper procedures, rules and regulations, and work ethics are adhered to.
  • Ensures uniforms are presentable, vehicles are cleaned daily (particularly for Incidental pool vehicles), fueled before close of business, and basic motor vehicles checks are made.
  • Provides indirect support to incidental drivers by issuing FMIS trip tickets, monitors usage and complete required files at the end of the business day.

30% of time

  • Plans driver utilization equitably, while supervising and distributing drivers and vehicles for official and recreational trips outside Yaounde. Ensure all emergency allowances (fuel card, oil, spare tires …) for vehicles are prepared prior to a planned trip.
  • Coordinates with the Mechanic Foreman to ensure that the preventive maintenance schedule for all GOVs is followed.
  • Controls trip tickets, ensuring they are completely and correctly filled and the transportation requests are completed daily in FMIS.
  • Controls vehicle documentation to ensure registrations are current, valid and presentable. Controls and ensures the availability and good condition of vehicle safety tools and equipment.
  • Informs the Motor Pool Supervisor/Deputy Motor Pool Supervisor, the GSOs and the POSHO of any motor vehicle accidents or incidents; ensures drivers fill out and submit accident reports (DS-1664) to determine the extent of preventability.
  • Ensures drivers present a genuine and approved receipt by the Motor Pool Supervisor or the GSOs for all required vehicle expenses received outside the official pumps and vendors before approving the E2 solution voucher.

10% of time

  • When the need arises, may be required to serve as Expediter/Driver for the GSO Shipping section.
  • May also be required to serve as Expeditor/Driver especially when coordinating motorcades and special events.


EDUCATION: Completion of High School (GCE “A” level, Baccalauréat or equivalent) is required.

EXPERIENCE: At least two years of Dispatching or related experience in transport and logistics (including chauffeuring skills) required.

LANGUAGE: Level III (Good Working Knowledge) Speaking/Reading/Writing English and French are required. (This will be tested.)

SKILLS AND ABILITIES: The incumbent should have the ability to supervise and develop driver shift schedules and out of duty station (TDY) trips; must be a computer literate – must be able to use of the following packages: MS Word, MS Excel, MS Outlook – and gain proficiency in the Fleet Management Information System (FMIS) module; must also be able to work under pressure serving in a multicultural environment; and should have a good interpersonal and communication skill. A valid driver's license category B is required. (This will be tested.)

JOB KNOWLEDGE: Applicant must have a good knowledge of motor vehicle operation, safety, and automotive maintenance cycle; must also know Cameroonian traffic regulations; and must have a good clerical skill.


Applicants must submit the following documents to be considered:

  1. Universal Application for Employment (UAE) (Form DS-174), which is available on our website or by contacting Human Resources. (See “For Further Information” above); and
  2. Any additional documentation that supports or addresses the requirements listed above (e.g. transcripts, degrees, etc.)


Human Resources Office:

P.O. Box 817, Tel.: 222-201-500, Ext 4006, U.S. Embassy Yaoundé, Cameroon

E-mail Address: (Please, indicate the title of the position on the “Subject:” line)

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