Social Worker

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Job Title:

Social Worker

Reports to:

Protection Officer

Duty station

Bamenda and Buea

Type of contract:


Duration of employment contract:

Until 30/04/2021

Main objective

Missions and Responsabilities

  • Conduct intake interviews with individuals identified by the team during outreach work or referred by other agencies, and open a case if vulnerability criteria are met
  • Carry out comprehensive assessments and in collaboration with the beneficiary (and the guardian in case of a child), develop a case plan, tailored according to the needs identified during the assessment and process the case to closure in accordance with the case management guidelines
  • Based on internal vulnerability criteria, identify different categories of beneficiaries to received assistance (Dignity kits, mama kits, core relief items, etc.)
  • Follow up cases that received assistance (Dignity kits, mama kits, core relief items, etc.)
  • Conduct home visits to assess beneficiaries' living conditions during comprehensive assessment and during case follow ups
  • Organize internal case conference meetings and bring to immediate attention any case of special/emergency needs to the GBV Officer and to deliberate on cases due for closure; Attend external case conference meetings. Regularly meet with Protection Officer and GBV Officer to discuss about ongoing issues and strategy for the team
  • Ensure documentation of cases on the internal case management platform, monitor and update regularly the progress of the case; Ensure proper and safe filing and archiving of case management physical files to maintain data confidentiality


  • University degree in Psychology, social work and other related fields
  • Minimum of 1year of relevant work experience with IDPs, Host communities and returnees.
  • Experience working in the protection sector with an INGO, NGO and/or local authorities
  • Computer literacy (Word, Excel, outlook)
  • Adaptability and readiness to carry out numerous field trips
  • Analytical and reporting skills
  • Respect and adherence to protection principles
  • Capacity to work under pressure, flexibility
  • Excellent interpersonal and communication skills


English is the primary working language

Knowledge of French (written and spoken) is an asset

Pidgin an asset

Special Requirements

Residence in Buea / Bamenda will be considered an added advantage

Send your CV and Cover letter by following this link:

Please apply no later than 19 November 2020 at 5 PM Social Worker

NB: Only Shortlisted candidates will be invited for the written test

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