Head, Products & Sales

Recrutement Offres d'emplois  Douala, Littoral, Cameroun

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ECOBANK CAMEROUN S.A. is recruiting a Head, Products & Sales based in Douala. Local Category 10.


  • To Manage DB sales team within the country to identify and deliver Domestic Banking products.
  • To develop, maintain and review products and processes to ensure proper targeting and positioning, and ensure that Domestic Bank customers are serviced in an effective and efficient manner.

Key Accountabilities

Sales and relationship management

  • Identify customer needs based on customer interaction and interface with Account Managers
  • To ensure proper delivery of Transactional banking products to DB customers in the most efficient and cost effective way using appropriate technology, whilst closing product gap versus competitors.
  • Lead team of Product Officers for Remittances, Bancassurance, Transaction banking, E-Banking and other DB product offers, to ensure that KPIs are set and targets met.
  • Lead Cash Management product and Sales Focus on Payments and Collections to expand the cash management customer base of low cost liabilities for the country.
  • Develop close and effective contacts with key clients

Product Management

  • To liaise with Operations to ensure that appropriate procedures are put in place to ensure availability of DB products. Develop frameworks to ensure up-to-date weekly reporting and analysis of  the performance of all DB Products
  • Actively support the product implementation and revenue maximization especially significant growth across key categories: Cards, E-Banking, RT and WU.

Human Resource Management

  • To lead Product and Sales team members to optimize their personal growth gap
  • To recruit, train, motivate  and carry out staff performance appraisals when required

Electronic Banking

  • Ensure Ecobank’s electronic Banking products meet customer needs
  • Work with IT to ensure Ecobank’s EB products are available and positioned as a leader in the market and grow acquisitions aggressively for all information and transaction initiation modules.

Business Development

  • To assist in formulation of Domestic Banking strategy
  • To assist in setting and implementing budgets to meet financial and other objectives
  • To assist in deciding and implementing policies for target customers, products and pricing


  • Head, Marketing & Customer Center

Skills and Experience:

  •  BAC / Advanced Level +3/4 years in Sales, Banking, Economics and other related fields.
  • 5-7 years Sales and Products experience with good sales track record;
  • Strong analytical skills and ability to formulate unique solutions based on knowledge and customer challenges
  • Knowledge of banking products and operations, deposits and other liability instruments, trade finance products

Management Capacities :

  • Pro activity and creativity
  • Strategic thinking
  • Good organisational and time management skills are highly desirable
  • Results driven team player
  • Excellent communication and presentation skills.                                                                                                                                        

Application Process:

Please submit your CV and motivation letter to ECM-Recruit@ecobank.com  latest December 9, 2012,with the subject  «  Head, Product & Sales »

Ecobank Cameroon is an equal opportunity employer and will not discriminate on the basis of gender, religion, ethnicity, physical ability, etc…

Visit our website at www.ecobank.com

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