job offer
Intitulé du poste : Data Center Operator
Poste basé à : Douala & Yaounde
Prise de poste : Dès que possible
Type de contrat :
Salaire : Selon profil
Nb de poste disponibles : 01
Minimum Qualifications :
- Minimum of a Bachelor's Degree or equivalent science/Engineering related
- ITIL Foundation Certification.
- Working knowledge of Incident Management process, Change management and Service Desk function in line with ITIL standards.
- Good knowledge of Event Management and Problem management with ITIL standards
- Good knowledge of how to use remedy application effectively.
- Effective and Efficient Quality Customer Service
- Good knowledge of escalation process.
- Effective Communication Skills
- Interpersonal and team work skills.
- Customer focused and open minded.
- High level of commitment, accountability, integrity, assertiveness, innovation, confidence, can-do attitude and attention to detail.
Job Roles & responsabilities:
- Minimum of a Bachelor's Degree or equivalent science/Engineering related
- ITIL Foundation Certification.
- Working knowledge of Incident Management process, Change management and Service Desk function in line with ITIL standards.
- Good knowledge of Event Management and Problem management with ITIL standards
- Good knowledge of how to use remedy application effectively.
- Effective and Efficient Quality Customer Service
- Good knowledge of escalation process.
- Effective Communication Skills
- Interpersonal and team work skills.
- Customer focused and open minded.
- High level of commitment, accountability, integrity, assertiveness, innovation, confidence, can-do attitude and attention to detail.
Pour postuler, envoyer un courriel à emploi@itgstore-consulting.com au plus tard le vendredi 30 mars 2018 à 15heures.